The Relaxonchair MK-II Plus massage chair has earned the “Amazon’s Choice” designation. That means it is so popular with Amazon shoppers that it’s one of their best sellers, but does that make it a good choice for you?
It depends. What are you looking for in your massage experience? Can this mid-price chair meet your needs? Below we cover all the details so you can decide for yourself.
- 3 stages of Zero Gravity positions
- Heated lumbar (lower) back area
- 4 automatic massage programs
- Complete full-body massage, including buttocks L-track system
- 5 manual massage techniques
- Airbag Massage technology
- 3 speed levels
- 3 levels of airbag intensity
- Deep tissue massage and full body stretching
- Spot Area Button for focused massage (manual mode)
- Available in Charcoal or Chocolate
- 3 year limited warranty
You’ll need a location with plenty of room because this chair is no space saver. Dimensions are 52″L x 31″W x 46″H. The fully reclined chair requires 19.5 inches distance from the wall, plus 11.8 inches of open space to allow for the footrest to extend out.
Built-in rollers (casters) under the chair make it somewhat easier to move, but remember that it weighs 183 pounds. That’s heavy enough to damage some floors, even with rollers, so you’ll have to be careful.
Assembly is very simple as the chair ships with everything attached. You need only connect metal poles underneath the foot massager, which doesn’t even require any tools.
Specifications for this model do not list a maximum load weight. The manufacturer does offer this statement: “While there is no set weight restriction on the chair, conservatively, we can say the chair can hold up to 280 lb.”
Generally speaking, most massage chairs are designed for heights up to 6′ but not over. Anecdotal evidence indicates that is the case with this model as well.
Note: Are you over 6′ tall? See our review of the Kahuna SM-7300. You’ll pay more, but it’s one of the few massage chairs on the market that can accommodate people up to 6’5″ in height.
What Makes the Relaxonchair MK-II Plus Unique?
Consumer feedback is overwhelmingly positive. At this writing (November 2018) there are only about 150 online reviews, but a whopping 90% of them are positive. To be precise, 71% are 5 star reviews, and 19% are 4 stars. That makes this chair one of the highest rated models in its class.
The Relaxonchair can’t claim any specific feature that is unique. However, what’s notable about this model is that it has a lot of the features you’d see on massage chairs that sell for $3,000 and up.
In fact, it’s very similar to the Kahuna LM-6800, and the Relaxonchair MK-II Plus usually sells for around $200 less. Let’s take a closer look at some of those features.
- Simultaneous Kneading/Tapping
While using manual mode you can also press the “Spot Area” button to make the rollers stop where they are for a focused massage. This is a nice option for sore muscles or just concentrating on a certain area to relieve tensions of the day.
All 4 automatic massage programs are set to last for 30 minutes, and each one is designed for different purposes:
- Deep Massage: Air pressure massage is enabled for shoulder, hips, arms, legs and feet, and modes alternate between kneading, tapping, combined kneading/tapping, shiatsu, and rolling.
- Comfort: Air pressure is enabled on all positions, massage alternates between all 5 manual modes, and movements of each mode varies to provide a more fixed spot massage.
- Recovery: Massage alternates between all 5 manual modes, while backrest and leg/footrest alternate from recline to incline positions in order to encourage better blood circulation and to boost energy.
- Decompression: With all 5 manual massage modes enabled, backrest lowers to maximum recline while leg/footrest also lowers, stretching both leg and back muscles to decompress entire body.
What Are Customers Saying?
As with so many other massage chairs, this one serves up a zealous foot massage that is too much for some people. You can turn off the foot rollers if you like, or try the usual solutions such as thick socks or a towel for padding.
You’ll find a good many not-so-favorable comments about the remote control. Some people think the backlight is rather dim. Others wish the control itself were more intuitive. The owners manual instructions for the remote are lacking, but many owners agree that learning to use the remote is easy enough once you start using the chair.
The most critical review I’ve found involved an unusual situation in which a buyer wanted to return a chair that was not defective. The issue arose because the chair was a long distance gift, and the recipient could not return it within the Amazon return window. In that case the seller was not willing to pay return shipping costs, which does not seem unreasonable.
For the most part the opposite is true. One of the reasons this model earns high ratings is excellent customer service. Plenty of owners praise the company for being very responsive and eager to please.
Consumers also like the overall quality of the chair, and they are pleased with the relaxing massage experience it provides. They consider the chair a good value and are glad they didn’t spend thousands more on a high end model.
A lot of users enjoy the stretching program, but they don’t rave about it like owners of the Kahuna LM-6800. The variety of features is also a big hit with owners. Once they learn to use the remote they appreciate having so many options. In manual mode you can experiment with speed, intensity, and other settings to discover your personal favorite combinations.
One owner even compared this model to a $3,500 chair that he also owns, and he claims the Relaxonchair is “almost as good”. Besides that, having your own chair allows you to have your massage whenever you like and as often as you like. Over time it pays for itself by replacing all those trips to the spa.
Pros & Cons
- Lots of very positive consumer feedback
- Good reports on customer service
- Reasonable price for a quality chair
- Zero gravity, heat therapy & loads more features
- Foot massage too rigorous for some
- Remote control may be confusing at first
- Instructions in owner manual are unclear
Summing It Up
The closest competitor for this model is the Kahuna LM-6800. You may want to read the LM-6800 review to compare before you buy, and keep in mind that it costs slightly more.
The Relaxonchair MK-II Plus will save you around $200 and has most of the same features. The manufacturer is not as well known, but all indications are that customer service is excellent.
The fact that this chair carries the “Amazon’s Choice” label is no guarantee that it’s great. But then, part of the reason it earned that distinction is that the vast majority of people who buy it give it extremely high ratings.